Privacy Policy is our top priority. Adrian House, while respecting the privacy of its users, requests information from users to read, post comments, or use some features of the website in order to provide safe and reliable services to users. Information such as address, phone number, and email are required to process and send orders. Since all activities of the Mitra Candle Shop are legal and based on e-commerce laws, and during the purchase process, an official invoice and, upon request of legal customers, a value-added certificate are issued, it is necessary to enter information such as name and national code for natural persons or economic code and national ID for organizational purchases. Customers can enter the name, address, and phone number of another person to receive the order, and the Mitra Candle Shop will only use this information to send the same order.
Also, Mitra Candle Shop may use some information to communicate with customers, optimize website content, and conduct marketing research, and to send emails or text messages to website members to inform them of events and news, special services, or promotions. If users do not wish to receive such emails and text messages, they can unsubscribe from the Mitra Candle Shop newsletter in their profile.
Mitra Candle Shop may edit reviews and comments submitted by users in order to comply with the website rules. Also, if the comment or message sent by the user is subject to examples of criminal content, Mitra Candle Shop may use the recorded information for legal prosecution.
The users are responsible for maintaining the password and to prevent any possible misuse, users should not disclose it to anyone else. Mitra Candle Shop considers the personal identity of users confidential and does not transfer their personal information to any other person or organization, unless it is required to provide it to the competent authorities by legal order.
Like other websites, the Mitra Candle Shop uses IP collection and cookies, but the Mitra Candle Shop’s protocol, server, and security layers, and appropriate data management methods protect user information and prevent illegal access.
Mitra Candle Shop does its utmost to protect and maintain users’ information and privacy, and hopes to provide a safe, comfortable, and pleasant shopping experience for all users.
